Questions about Mobile Banking:
- What should I do if I don't see my account or credit card that I want to take action with in Mobile Banking?
- How Can I Get Assistance If a Problem Arises While Using Internet Banking?
- How and from which Garanti BBVA ATM can I withdraw the money sent via Cep Bank? Can I withdraw the money from the branches or Golden Point ATMs? Can I transfer it to another account?
- Is there a fee for Cep Bank? Will I be charged for the Cep Bank SMSs?
- How Can I Define Garanti BBVA Internet Banking?
- How Can I Log in to Garanti BBVA Internet Banking?
- For which organizations can I make online bill payments? What are the agreement entry periods?
- When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?
- Can I access Garanti BBVA Internet Banking with all internet browsers? What should I do if I do not see the top menu? Garanti BBVA Internet Banking loads very slowly. What should I do to have faster access?
- How can I get my corporate Internet Banking password?
- How can I correct an incorrect transaction that I have performed? How can I get the receipt of the transaction that I have performed?
- How Can I Obtain My *PASSWORD?
- For which GSM operators can I top up counters? How can I top-up counters?
- What are the channels that I can carry out OGS/KGS transactions? If I apply for OGS/KGS through Alo Garanti, do I have to go the a Garanti bank branch to sign an agreement?
- Where can I make my credit card payments?
- What is Internet Banking password? How can I get my Internet Banking password?
- When I try to login to Garanti BBVA Internet Banking I get an error message that says “ The validity period of the certificate exceeds that of its certification authority. What should I do?
- What should I do if I want to use Mobile Banking and/or I forget my password?
- What is Şifrematik, and how does it work? How big is it? What are the advantages of using Şifrematik? Can I use it for Garanti BBVA Customer Communication Center and Corporate Internet Banking?
- Do I Have Other Options To Get a Disposable PIN Apart From SMS Message?
- What do I do when I face an access problem?
- What is WAP? Through which operators and telephone models can I login to wap.garanti.com.tr? Can I also login abroad?
- I can only make money transfers or EFTs to my defined entries. How can I transfer money to a new account / name?
- What happens if I receive an SMS or my phone rings while I am on wap.garanti.com.tr?
Other ways to get help
Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center