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        Credit Cards - Frequently Asked Questions

        Credit Cards

        Should I renew my application when my credit card expires?

        How can I get my first credit card password or renew the current one if I forgot it?

        Which channels can I use to pay my credit card debts?

        How is interest calculated and what is over-limit Interest?

        How can I cancel the mail order feature of my card (shopping via internet and telephone)?

        What should I do if my credit card gets lost or stolen?

        How can I use my earned miles?

        Are there fixed statement periods? How many days are there between the cutoff date and payment due date? How is the statement delivered?

        How can I check the result of my request for a card limit increase?

        How can I reduce my card limit?

        What are the conditions to obtain a student credit card?