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        Garanti BBVA Mobile

        Garanti BBVA Mobile brings your branch to you!

        With Garanti BBVA Mobile, you can easily and safely perform your transactions 24/7 from wherever you wish, without going to the branch.

        To make your life easier, you can start using Garanti BBVA Mobile right away by downloading it from App Store, Google Play or AppGallery.

        You can also download our app by sending a short text to 3342 typing "Garanti BBVA Mobil" and then clicking on the link included in the message you receive on your cell phone.

        After downloading the Garanti BBVA Mobile app to your phone, you can log in to the app with your customer number or T.R. Identity Number.

        Thanks to the feature of matching your device with your customer number, you will be the only person using the app from your mobile phone. Since your device will be matched with Garanti BBVA Mobile, you can easily log in to the app with a single password and perform your banking transactions.

        App Store

        Google Play Store

        AppGallery

         

        How to Get a Password?

        • To start using Garanti BBVA Mobile, you can easily get your password with your phone number and password of either your credit card or Paracard.
        • You just need to click on "Get Password/I Forgot My Password" on the Garanti BBVA Mobile login page and then fill the required areas.
        • If you do not have a credit card or debit card but your phone has the NFC (Near Field Communication) feature, you can easily get a password by choosing the "Get Password with New ID Card Info" option on Garanti BBVA Mobile. If you do not have a phone with the NFC feature, you can still easily get a password by making a video call with our bank, hence no worries about going to the branch.
        • You can use the same password to log in to Garanti BBVA Mobile and Garanti BBVA Internet Banking.
        Nasıl Parola Alınır?
        Qr İşlemleri

        My Ecological Status

        Aware of its responsibility toward its employees, customers, community, and national economy, Garanti BBVA has made the understanding of “Sustainability” the focus of its business for a long time.
        We aim to ensure that our customers develop awareness by tracking their carbon footprint through the Ecological section under the “My Status” menu on Garanti BBVA Mobile, and we thus support them to reduce their carbon footprint with our suggestions. We translate our technological strength into a benefit to touch the lives of people and society and contribute to the sustainability of the earth.

        Financial Health

        Under My Status on Garanti BBVA Mobile, we provide features enabling our customers to be aware of their financials and more easily manage their budgets.

        From this section,

        • You can display your assets and debts.
        • You can monitor your earnings and spendings on a category basis.
        • You can check your possible future payments and plan your budget with the Cash Flow / Calendar option.
        • You can view the Financial Health Tips we specially prepare for you and take required actions that you can later track under My Plans (Spending alerts and Saving Target).
        Finansal Sağlık
        Qr İşlemleri

        QR Procedures

        • With the "Withdraw and Deposit from ATM" option found on the Garanti BBVA Mobile login page, you can withdraw and deposit money in an easier and faster manner at all bank ATMs that can produce common QR codes, without needing a card thanks to the QR code. Location access should be on in order for you to withdraw/deposit money with QR.
        • You can also use the QR code to easily transfer money without entering IBAN. You can view the QR code of your bank account from the Garanti BBVA Mobile login page and share it with people to send you money. Money transfer with QR code from Garanti BBVA Mobile is only possible when the relevant bank app, be it Garanti BBVA or other banks, has access to the phone camera. The relevant transaction fee is charged according to the amounts and rates of the transaction type described in Product and Service Fees.
        • Thanks to the QR code, you no longer need to carry your card with you to pay! Using your Garanti BBVA Mobile app, scan the QR code displayed on all bank POSs that can produce common QR codes, and so pay effortlessly from your bank accounts and with cards.

        Features

        Money Transfer with Easy Address

        Loan Application

        Istanbulkart Top-Up

        Money Transfer

        Things You Can Do

        • Security

          What Are We Doing?

          The security of your financial transactions performed via Garanti BBVA Mobile, as well as your personal information stored in our app, is as important to us as it is to you. To provide the highest possible level of confidentiality to you in your Garanti BBVA Mobile transactions, we constantly follow the newest and most developed security measures and strive to offer efficient security solutions.
          Garanti BBVA's sensitivity about "Security" brought along with it various security practices:

          • Security Image designed to prevent phishing attacks
          • Şifrematik, a device to generate a "single-use PIN"
          • Cep Şifrematik that can run Java applications and is aimed to be used in mobile phones

          What Should You Do?

          Please be reminded that your actions, in addition to our practices, play an important role in ensuring your security:

          • Keep your personal private information secret, both on the internet and in real life.
          • Use complicated passwords to make it harder to guess.
          • Protect your computer and mobile phone against viruses and similar malware.
          • Use only the computers and mobile phones you trust in order to prevent personal information theft.
          • Make sure you are using the latest versions of the web browsers.
          • Do not hand your mobile phone to others while you are logged in to Garanti BBVA Mobile.
          • Make sure you logged out of Garanti BBVA Mobile by pressing the Logout button.

        Transaction Limits and Hours

        Please click the link below to learn about the limits and hours of the transactions performed via our digital platforms.

        İşlem ve Limit Saatçer