Thanks to the Call Steering feature, you can easily be routed to the step you want when you call Garanti BBVA Customer Communication Center by only speaking, without having to navigate any key-driven menus.
Furthermore, you won't need the additional verification if you are using Garanti BBVA Mobile and call 444 0 333 Customer Communication Center to enroll in voice verification. This feature allows verifying your identity with your voice while you are speaking naturally with our customer representative over the phone, without needing any additional verification with a mobile notification or SMS PIN.
Following the Voice Self-Service steps, you can easily complete your transactions only by speaking. In voice self-service steps enabling the completion of many transactions including learning account balance, changing statement week, inquiring credit card debt, learning current term transactions by way of speaking, transactions can be comfortably finalized thanks to guidance from the system and information provided by the users.
If you are abroad, you can reach Garanti BBVA Customer Communication Center by dialing +90 212 444 0 333 or +90 444 0 333.
If you have a credit card or Paracard, you can immediately get help from 444 0 333 Garanti BBVA Customer Communication Center by using the Get Password button on the right. Please click if you wish to receive detailed information about how companies can use Garanti BBVA Customer Communication Center.
** Our corporate customers can receive their Garanti BBVA Customer Communication Center passwords from their related branches.
Without having to press any keys, you can easily finalize your transaction by responding to the system routing with your natural speech.
With voice self-service, you can perform the actions below:
In order to use Garanti BBVA Customer Communication Center, you first need to visit your branch to submit your completely filled Garanti BBVA Customer Communication Center Request Form, your ID card's copy, and signed banking service agreement. If you call 444 0 333 Garanti BBVA Customer Communication Center within the following week and, using the Voice Self-Service, state that you want to get Garanti BBVA Customer Communication Center password, the system will route your to the right steps. Then, you can instantly get your Garanti BBVA Customer Communication Center password and Garanti BBVA Internet Banking password upon entering your mobile phone number and the password of a valid Garanti BBVA credit card of yours (Bonus Card, Miles and Smiles Garanti BBVA Card).
How can you change your password?
You can change your password by logging in to Garanti BBVA Internet Banking or going to the "Garanti BBVA Customer Communication Center Password and PIN Transactions" step after calling Garanti BBVA Customer Communication Center.
What are the password criteria?
Getting a new password/What should you do if you forgot your Garanti BBVA Customer Communication Center password?
*Garanti BBVA credit card debt payments and GSM TL top-up transactions may also be performed over the phone with Interactive Voice Response.
You should be aware of the following security measures while using Garanti BBVA Customer Communication Center:
Please click the button below to learn about the limits and hours of the transactions performed via our digital platforms.