bell-icon

This website uses cookie. Check our Cookie Policy for detailed information.

Details
Financial Health
Search History
      Suggested Results

        444 0 333 Garanti BBVA Customer Communication Center

        With Garanti BBVA Customer Communication Center, you can easily perform your banking transactions from anywhere and at anytime you want.

        Thanks to the Call Steering feature, you can easily be routed to the step you want when you call Garanti BBVA Customer Communication Center by only speaking, without having to navigate any key-driven menus.

        Furthermore, you won't need the additional verification if you are using Garanti BBVA Mobile and call 444 0 333 Customer Communication Center to enroll in voice verification. This feature allows verifying your identity with your voice while you are speaking naturally with our customer representative over the phone, without needing any additional verification with a mobile notification or SMS PIN.

        Following the Voice Self-Service steps, you can easily complete your transactions only by speaking. In voice self-service steps enabling the completion of many transactions including learning account balance, changing statement week, inquiring credit card debt, learning current term transactions by way of speaking, transactions can be comfortably finalized thanks to guidance from the system and information provided by the users.

        If you are abroad, you can reach Garanti BBVA Customer Communication Center by dialing +90 212 444 0 333 or +90 444 0 333.
        If you have a credit card or Paracard, you can immediately get help from 444 0 333 Garanti BBVA Customer Communication Center by using the Get Password button on the right. Please click if you wish to receive detailed information about how companies can use Garanti BBVA Customer Communication Center.

        ** Our corporate customers can receive their Garanti BBVA Customer Communication Center passwords from their related branches.

        • Features

          • For your deposit account you open via 444 0 333 Garanti BBVA Customer Communication Center, you can get a return over the signboard interest rates.
          • You can easily open a savings account via Garanti BBVA Customer Communication Center and earn more with advantageous interest rates exclusive to the Customer Communication Center.
          • You can perform the savings account opening procedure by stating that you want to open a savings account when you call 444 0 333 Customer Communication Center.
        • Voice Self-Service

          Without having to press any keys, you can easily finalize your transaction by responding to the system routing with your natural speech.

          With voice self-service, you can perform the actions below:

          • Inquiring credit card debt
          • Checking credit card current term expenditures
          • Inquiring credit card limit
          • Inquiring / changing credit card statement date
          • Learning account balance
          • Inquiring IBAN / account number / branch number
          • Inquiring rewards
          • Disabling internet / telephone & mail shopping with credit card
          • Card password transactions, Customer Communication Center password, and internet and mobile banking password transactions
          • TL top-up
          • Paying CC debt
          • Applying for CC and learning the result
          • Activating SIM card
          • Customer Satisfaction
        • Password Transactions

          In order to use Garanti BBVA Customer Communication Center, you first need to visit your branch to submit your completely filled Garanti BBVA Customer Communication Center Request Form, your ID card's copy, and signed banking service agreement. If you call 444 0 333 Garanti BBVA Customer Communication Center within the following week and, using the Voice Self-Service, state that you want to get Garanti BBVA Customer Communication Center password, the system will route your to the right steps. Then, you can instantly get your Garanti BBVA Customer Communication Center password and Garanti BBVA Internet Banking password upon entering your mobile phone number and the password of a valid Garanti BBVA credit card of yours (Bonus Card, Miles and Smiles Garanti BBVA Card).

          How can you change your password?

          You can change your password by logging in to Garanti BBVA Internet Banking or going to the "Garanti BBVA Customer Communication Center Password and PIN Transactions" step after calling Garanti BBVA Customer Communication Center.

          What are the password criteria?

          • Your password must not be the same as your customer number (e.g., if customer no is "367525", then password cannot be "367525".)
          • It must not consist of ascending or descending consecutive numbers (e.g., 234567 or 987654).
          • It must not consist of the same numbers (e.g., 222222).
          • It must not have less than 6 numbers (e.g., 78154).
          • Try not to use easy-to-guess numbers such as your date of birth, identity card number, your favorite sports team's establishment year while determining your password.

          Getting a new password/What should you do if you forgot your Garanti BBVA Customer Communication Center password?

          • Call 444 0 333 Garanti BBVA Customer Communication Center and go to the Garanti BBVA Customer Communication Center Password/PIN Transactions step,
          • Dial the last 6 digits of the 16-digit card number of any card from our bank (credit card or debit card / Paracard),
          • Dial your mobile phone number without zero at the beginning,
          • Press * if you have a foreign mobile phone number,
          • Dial your card password,
          • Enter the 6-digit SMS PIN sent to the registered mobile phone number,
          • Finally, determine the 6-digit Customer Communication Center password you wish to use and enter then it twice.
        • Banking Transactios

          Account Openings

          • Savings and Current TL/FX Account
          • Cumulative Deposit Account
          • Investment Account

          Investment Transactions

          • Cumulative Deposit Account
          • Foreign Exchange Buy/Sell Transactions

          Payments

          • Automatic Regular Payments
          • Donation Transactions
          • SGK Payments
          • HGS/OGS Application and Cancellation

          Bill Transactions

          • Bill Display
          • Debt Payment with Installation Number
          • Automatic Contracted Bill Entry
          • Contracted Bill Payment

          Card Transactions

          • Transactions about Credit Card Statement, Current Term Expenditures, and Pending Provision
          • Changes about Credit Card Linked Account, Payment Week, Statement Address
          • Requests for Statement Delivery via E-Mail/Fax
          • Transactions about Linking/Unlinking Paracard to Account, Card Cancellation, New Card Request
          • Garanti BBVA Credit Card Debt Payments*
          • Cash Advance Transactions
          • Virtual Card and Virtual Credit Card
          • Lost-Stolen Card Notifications, Credit Card Issues
          • Transactions about Blocked Account/Card
          • Debt Payments for Credit Cards from Other Banks

          Tax Transactions

          • Motor Vehicle Tax

          Buying/Selling Foreign Exchange

          • With Rates Exclusive to Digital Banking

          Get Password Transactions

          • Card password
          • Customer Communication Center password
          • Internet - Mobile password

          Loan Transactions

          • Consumer Loan Application
          • Mortgage Application
          • Auto Loan Application
          • Overdraft Account Application

          General Information

          • Investment Fund Prices
          • Commissions / Limits / Hours for Transactions

          *Garanti BBVA credit card debt payments and GSM TL top-up transactions may also be performed over the phone with Interactive Voice Response.

        • Security

          You should be aware of the following security measures while using Garanti BBVA Customer Communication Center:

          • You have to use your T.R. identity number, Garanti BBVA Customer Communication Center password or your card number and card password to access information services and/or perform transactions offered by 444 0 333 Garanti BBVA Customer Communication Center.
          • You enter your password using the keys on your phone, hence making sure that nobody else hears your password.
          • If you are using Garanti BBVA Mobile, you can easily perform your transactions by enrolling in Voice Verification to use your voice to verify your identity while you are speaking naturally, without needing verification via a mobile notification or SMS PIN. If you do not have a voice signature, you can verify your identity either via the mobile notification on Garanti BBVA Mobile or SMS PIN.
          • Once your transactions are completed, your receipt will be sent to a fax number or an e-mail address you will determine.
          • All conversations with representatives 444 0 333 Garanti BBVA Customer Communication Center are recorded.

        Transaction Limits and Hours

        Please click the button below to learn about the limits and hours of the transactions performed via our digital platforms.

        İşlem ve Limit Saatçer