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        Customer Care Support

        We are here to transform the unfortunate events you face into pleasant experiences.

        You can communicate your messages to us through the following channels; we handle all messages meticulously and get back to you as soon as possible.

        • Practical Solutions: You can find practical answers to your questions here.
        • Garanti BBVA Internet: You can send your question from the "Write us" link at the bottom of the page after logging in to internet banking.
        • Social Media: You can reach us via our social media accounts and send your message to Garanti BBVA’ya Sor Twitter account or Facebook Messenger (Direct Message).
        • Telephone: You can call our Customer Communication Center at 444 0 333.
        • Mail: You can send a letter to the address of PK: 338 Avpim/İstanbul.

        If needed, we can call you from 444 0 330 to inform you of our response to your question or request additional information about your question.