Help & Advice

Will the miles that I have accumulated with Shop&Miles be transferred to my new Miles&Smiles credit card?

The miles you have earned on shopping and flights are combined under a single TK number. This TK number is printed on your Turkish Airlines Frequent Flyer Program Miles&Smiles card and your Miles&Smiles credit card. As the shopping miles you have previously earned are transferred to this TK number every month, you don’t have to separately transfer your miles. You can see the miles you have accumulated with your Shop&Miles cards to date in your TK account. The shopping miles that you will earn with your Miles&Smiles credit card will also be transferred to the same TK number every month.

  1. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center