Help & Advice

Can I get information about the Supplementary Cards?

  • You can submit your supplementary card requests by calling Garanti BBVA Customer Communication Center 444 0 333. Additionally, you can also make a request by filling out a Supplementary Card request form, available at Garanti BBVA branches. When your supplementary card application is approved, it will be sent to the address of your main card. You can apply for a supplementary card for anyone over the age of 18. Those between the ages of 16-18 can get a supplementary card only with a letter of consent from the legal guardian. The expenditures of the supplementary cards that are linked to the Miles&Smiles credit card are transferred to the main card on the statement closing date. Therefore, there is no need to make a payment to the supplementary card.
  • The supplementary cards earn miles based on the supplementary card holder’s status in the Turkish Airlines Frequent Flyer Program.
  • The supplementary cards and main cards have joint limits. The limit of the supplementary card is determined by the main card holder at the time of application. If the main card holder does not make any requests regarding the limit during the supplementary card application transactions, the limit of the main card will also be valid for the supplementary card. The main card holder can change the limit for the supplementary card by calling 444 0 333 Garanti BBVA Customer Communication Center or using Internet Banking.
  1. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center