Help & Advice

How can I use the miles I have earned

  • With the miles you have earned, you can get reward tickets and companion tickets, and upgrade your flight class, for example, to business class. Over the course of 1 year, you can use as many miles as you want, and get reward tickets.
  • You can use your miles for your flights, or use them on shopping at Miles&Smiles program member merchants. (As of June 2012)
  • You can use your miles to upgrade to a higher status in Turkish Airlines Miles&Smiles Frequent Flyer Program, and take advantage of airport and special flight services offered by Turkish Airlines.
  1. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center