Help & Advice

What is a companion ticket and upgrade?

  • In the case that you purchase a ticket for yourself, you can get a ticket for the person who will be accompanying you for significantly suitable mile amounts. For each purchased ticket, 1 companion ticket is provided. The person accompanying you must travel on the same airplane as you both ways and on the same or a lower flight class. Companion tickets cannot be upgraded with miles. Miles cannot be earned on flights taken with companion tickets.
  • You can upgrade your flight class by using your miles. To upgrade to Business or Comfort Class, you must have a valid and purchased Economy Class ticket which earns you miles and has a confirmed reservation.
  • To take advantage of the upgrading services only available on Turkish Airlines flights, you must have a confirmed reservation on Business or Comfort Class. You must upgrade your tickets at least 1 day before the flight. This transaction cannot be performed during check-in or boarding. No upgrades are granted for free tickets and companion tickets.
  1. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center