Help & Advice

How and from which Garanti BBVA ATM can I withdraw the money sent via Cep Bank? Can I withdraw the money from the branches or Golden Point ATMs? Can I transfer it to another account?

The person to whom the money is sent via Cep Bank can withdraw the money from any Garanti BBVA ATM without using a card, even if he/she has no Garanti BBVA account or credit card.
The money can be withdrawn from any Garanti BBVA ATM without using a card by only pressing the ENTER button and entering the sender's mobile phone number, his/her own mobile phone number, the amount sent (can be learned from the sender) and the PIN that appears on the SMS.
You can withdraw the money sent via Cep Bank from and Garanti BBVA ATM located anywhere throughout Turkey.
You can only withdraw the money in cash from Garanti BBVA ATM.

  1. How Can I Define Garanti BBVA Internet Banking?

    If you have a valid Garanti Credit Card or Paracard, it can be defined through http://www.garantibbva.com.tr/en, 444 0 333 Garanti BBVA Customer Communication Center or Garanti BBVA ATM. If you do not have valid mentioned products, it can also be defined via our branches.

  2. How Can I Log in to Garanti BBVA Internet Banking?

    In order to log in to internet banking safely, your Customer Number or National ID number of TC must be entered prior to *password. You can complete your login via *pin which is a disposable number to use while logging in to internet banking after you enter your password and it is sent to your mobile phone by SMS.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center