Help & Advice

How can I get my corporate Internet Banking password?

Our corporate customers can submit their Corporate Internet Banking applications to our branches along with the required documents.

Required Documents:

  • Application form with the stamp of the corporate user
  • Garanti BBVA Banking Services Agreement

After your documents reach us, your password will be delivered to you in 2 working days if you are in Istanbul and within 4 working days if you are outside Istanbul. The authorized person specified in the form can pick up the envelope which has the password inside by applying to the branch with his/her identification document.

  1. When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?

    The reason you get this message in Internet Banking or Mobile Banking is that you have entered your PIN incorrectly for multiple times.

  2. How can I correct an incorrect transaction that I have performed? How can I get the receipt of the transaction that I have performed?

    For all your transactions except bill payments, tax payments, loading units and stock transactions, you can request correction by calling 444 0 333.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center