How can I download the Cep Bank ringtone on my mobile phone?
You can immediately download the ringtone on your mobile phone by typing CEPBANKMELODI1* or CEPBANKMELODI2** (for all other polyphonic phones), and sending it to 3340 via SMS.
*Nokia mono ringtone
**Polyphonic ringtone
Can I change my Cep Bank PIN? What happens if I enter it incorrectly or I forget it?
You can change your Cep Bank PIN through the Cep Bank menu in Internet Banking.
Through which operators and mobile phones can I perform Cep Bank transactions?
You can perform Cep Bank transactions through all mobile phones that have SMS sending and receiving feature.
Other ways to get help
Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center