How do I define my Cep Bank? How can I send money via Cep Bank?
You can define your Cep Bank through Garanti BBVA or Garanti BBVA ATMs.
To make definitions through garantibbva.com.tr, you need to login to Internet Banking, select the “Define Cep Bank” step under the Cep Bank menu and define your Mobile Phone Number, Account Number, Daily Transaction Limit and your Cep Bank PIN that you will use in Cep Bank transactions.
To make definitions through Garanti BBVA ATM, you need to select the “Define Cep Bank” step under the Cep Bank Transactions option on the main menu and define your Mobile Phone Number, Account Number, Daily Transaction Limit and your Cep Bank PIN that you will use in Cep Bank transactions.
To send money via Cep Bank, enter the mobile phone number of the person you want, leave a space, enter the amount in TL, leave another space and enter the PIN that you have define in garantibbva.com.tr and send it to 3333 via SMS from your mobile phone.
Example: 5xx2223344 10 1234
After sending the SMS, you will receive an informative SMS from 3333 that verifies the completion of the transaction and contains a Reference Number.
If the money you send via Cep Bank is not withdrawn within 7 days by the recipient, it is refunded to your account.
How can I start using Cep Bank Shopping? Where can I make purchases?
"I want to make purchases via Cep Bank Shopping” option must be marked in the Define Cep Bank step.
Can I pay credit card debt via Cep Bank?
You can make payments towards your or someone else's credit card debt via a single SMS.
Other ways to get help
Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center