Help & Advice

What is the difference of the Environmentally Friendly Bonus Card? Is there a fee and how can I apply for it?

It enables you to donate a portion of the bonus you earn to WWF-Turkey (World Wildlife Fund) to be used in their nature conservation projects.

The card delivery letters, envelopes and all printed communication materials are made of recycled paper.

A minimum amount of PVC, which is relatively more resistant to environmental conditions compared to other types of plastic, is used in the making of the card. Therefore it dissolves in nature more quickly than other plastic cards.

It sends out your account summary via e-mail thus saves on paper and makes additional donations to WWF-Turkey (World Wildlife Fund).

You can change your current card with the Environmentally Friendly Bonus Card for a fee of TL 10.

  1. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

  2. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center