Help & Advice

How can I close my card for use in Mail Order transactions (online and phone shopping)?

By only using your credit card number, you can call 444 0 333 Garanti BBVA Customer Communication Center and connect to a customer representative through steps 3-5-3 and submit your request in regards to closing your card for use in online and phone shopping. You can perform the same closing transaction yourself through the “View/Change Card Information” step of the “My Credit Cards” menu in Online Banking.

  1. What is an account summary?

    The account summary is the document that is regularly sent to your address every month.

  2. What is express limit (Consumer loan limit)?

    Express Loan is a loan product, independent from your credit card limit.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center