Help & Advice

What is the cash withdrawal fee?

Cash withdrawal fee is the fee charged for each cash withdrawal transaction you perform with your credit card. This fee varies according to the the place cash is withdrawn (automatic, counter, branch, etc).

  1. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

  2. How can I make payments for my supplementary card?

    The supplementary cards, except the Shop&Miles Visa Card, linked to our bank’s credit cards are processed separately from the main card.

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