Help & Advice

How does the limit of my supplementary card determined? Can I lower its limit?

The supplementary cards and main card have joint limits. The limit of the supplementary card is determined by the main card holder at the time of application. If the main card holder does not make any requests regarding the limit of the supplementary card, both cards will have equal limits.
The main card holder can submit a request to lower the limit by calling 444 0 333 Garanti BBVA Customer Communication Center and connecting to a customer representative through steps 3-5-3.

  1. How can I change my account statement date?

    By calling 444 0 333, you can change your statement date once a month and a maximum of 3 times a year.

  2. I want to make my credit card payments from another bank. What bank and branch code do I have to select?

    When making payments from other banks, you need to select 062 as the bank code and 910 as the branch.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center