Help & Advice

How can I load money to Bonus Kontör? Can I transfer bonus or cancel it?

Bonus Kontör is card linked that is to your account. Therefore you can easily send money to your card by transferring money between your accounts.
You can load money to Bonus Kontör through:

  • Garanti Bank branches during the day
  • Garanti Online Banking, Garanti Paramatiks or 444 0 333 Alo Garanti 24 hours a day.

Additionally, you can place orders for standing payments to be made to your Bonus Kontör from your credit card or account.

If you have a Bonus Card, you can transfer the bonus you have accumulated to your Bonus Kontör. You can also transfer the Bonus accumulated in your Bonus Kontör to your Bonus Card.

You can cancel your Bonus Kontör Card through Online Banking, 444 0 333 Alo Garanti or our branches.

  1. What is the Over-The-Limit Interest?

    The over-the-limit interest is the interest rate that will be applied if you exceed the specified limit of your credit card.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Garanti BBVA Customer Communication Center and press 9 for English, then follow appropriate steps.

Other ways to get helpOther ways to get help

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center