Help & Advice

How are the flight miles calculated? How can I earn miles on my purchases abroad?

You can calculate the mile amounts to be earned after flights with purchased tickets by visiting the Miles&Smiles website and going into the “Miles To Be Earned On Your Flights” page under the “Flights and Miles” section.

For your purchases abroad with TL payments, you earn miles at the bank rate in effect on the bank entry date. For your purchases abroad with USD payments, you earn miles over the USD purchase amount. 

  1. When do the miles I earn through my purchases with Shop&Miles entered into my Miles&Smiles membership account? What do I have to do for my miles that haven’t been entered into my account?

    The Shop&Miles miles are automatically recorded in your Miles&Smiles membership account within (2) days following your statement date.

  2. Can I transfer the miles on my supplementary card to my main card?

    The purchases made with the main card and the supplementary card are presented on a single statement.

Other ways to get helpOther ways to get help

Help & Advice Home

Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center