Help & Advice

What should I do if I have payment orders for my bills at another bank.

Collections cannot be made for bills that have payment orders at other banks. You can make a new agreement entry at our bank after you cancel the agreements you have at other banks.

  1. How are collections made for contractual bill payments?

    For automatic payment orders, the payment is carried out automatically from your account on the payment due date.

  2. For which organizations can I make online bill payments? What are the agreement entry periods?

    The information of the bill with automatic payment order can be viewed at least 1 day before the payment due date.

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