PIN and Password

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Perform your banking transactions through Garanti BBVA Customer Communication Center and save your company time.

To start using Garanti BBVA Customer Communication Center, first you need to go to your branch and submit a fully filled-out Garanti BBVA Customer Communication Center Request Form, along with the photocopy of your identity card and a signed banking services agreement. Within 1 week, you can get your Garanti BBVA Customer Communication Center PIN by going to your branch.

PIN Change

You can change your PIN through the PIN/Password step on Garanti BBVA Customer Communication Center, or activate your PIN through Internet Banking.

PIN Criteria

For your security, we have established certain rules in regards to the PINs that you can determine. Your PIN:

  • Cannot be the same as your customer number (example: if your customer number is 367525, your PIN cannot be 367525.)
  • Cannot consist of ascending or descending sequential numbers (example: 234567 or 987654)
  • Cannot consist of the same number (example: 222222)
  • Cannot contain less than 6 digits.(example: 78154)

Getting a new PIN

If you have forgotten your PIN, you need to contact your branch to get your new PIN.

Related Information

Call Garanti BBVA Customer Communication Center to perform your banking transactions immediately. Call Garanti BBVA Customer Communication Center to perform your banking transactions immediately.