PIN and Password

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Perform your banking transactions through Garanti BBVA Customer Communication Center and save your company time.

To start using Garanti BBVA Customer Communication Center, first you need to go to your branch and submit a fully filled-out Garanti BBVA Customer Communication Center Request Form, along with the photocopy of your identity card and a signed banking services agreement. Within 1 week, you can get your Garanti BBVA Customer Communication Center PIN by going to your branch.

PIN Change

You can change your PIN through the PIN/Password step on Garanti BBVA Customer Communication Center, or activate your PIN through Internet Banking.

PIN Criteria

For your security, we have established certain rules in regards to the PINs that you can determine. Your PIN:

  • Cannot be the same as your customer number (example: if your customer number is 367525, your PIN cannot be 367525.)
  • Cannot consist of ascending or descending sequential numbers (example: 234567 or 987654)
  • Cannot consist of the same number (example: 222222)
  • Cannot contain less than 6 digits.(example: 78154)

Getting a new PIN

If you have forgotten your PIN, you need to contact your branch to get your new PIN.

Related Information

Call Garanti BBVA Customer Communication Center to perform your banking transactions immediately. Call Garanti BBVA Customer Communication Center to perform your banking transactions immediately.

Help and AdviceHelp and Advice

  • How Can I Define Garanti BBVA Internet Banking?

    If you have a valid Garanti Credit Card or Paracard, it can be defined through http://www.garantibbva.com.tr/en, 444 0 333 Garanti BBVA Customer Communication Center or Garanti BBVA ATM. If you do not have valid mentioned products, it can also be defined via our branches. Find out more

  • How Can I Log in to Garanti BBVA Internet Banking?

    In order to log in to internet banking safely, your Customer Number or National ID number of TC must be entered prior to *password. You can complete your login via *pin which is a disposable number to use while logging in to internet banking after you enter your password and it is sent to your mobile phone by SMS. Find out more

  • For which organizations can I make online bill payments? What are the agreement entry periods?

    The information of the bill with automatic payment order can be viewed at least 1 day before the payment due date. Find out more

  • How can I find out my customer number?

    You can find out your customer number from 444 0 333 Garanti BBVA Customer Communication Center or Garanti BBVA branches. Find out more