CepBank

You can apply for CepBank from garantibbva.com.tr, Garanti BBVA Internet Banking, Garanti BBVA ATMs or GarantiPay.

Limits for senders to use the CepBank money transfer service are updated as follows:

• Maximum 5,000 TL and maximum 2 transactions per day,

• Maximum 10,000 TL and maximum 4 transactions per week, and

• Maximum 15,000 TL and maximum 6 transactions per month.

• The one-time password required to withdraw money will be valid for 24 hours.

Limits for phone number owners to use the CepBank money transfer service are updated as follows:

• Maximum 5,000 TL and maximum 2 transactions per day,

• Maximum 10,000 TL and maximum 4 transactions per week, and

• Maximum 15,000 TL and maximum 6 transactions per month.

• The one-time password required to withdraw money will be valid for 24 hours.
  

To set up this service through garantibbva.com.tr,

• Click on CepBank Settings.

• Enter your mobile phone number, the last 6 digits of your credit card number, and credit card password, and then determine your CepBank PIN.
  

 To set up this service through Garanti BBVA Internet Banking,

• Log in to Garanti BBVA Internet Banking and select the CepBank Settings option under the CepBank menu.

• Enter the mobile phone number that you will use for CepBank transactions, together with your account number, daily transaction upper limit, and set your CepBank PIN.

• Under the CepBank Limit Definition section, you can determine your daily transaction limit applicable to transactions performed with CepBank. The maximum daily transaction limit is 5,000 TL.

• Under the CepBank Activity Tracking section, you can see and track all transactions and shopping activities where you used CepBank.
  

To set up this service through Garanti BBVA ATMs,

• Select CepBank Settings option under CepBank Transactions on the main menu at Garanti BBVA ATMs.

• Enter the mobile phone number that you will use for CepBank transactions, together with your account number, and set your CepBank PIN.

• Under the CepBank Limit Definition section, you can determine your daily transaction limit applicable to transactions performed with CepBank. The maximum daily transaction limit is 5,000 TL.
  

To set up this service through GarantiPay,

• Select GarantiPay option under CepBank menu in Garanti BBVA Internet Banking and at Garanti BBVA ATMs.

• In GarantiPay, your credit card limit applies in transactions you carry out using your credit card while transactions with your account balance rely on your remittance limit.

• With the GarantiPay Payment Type Definition option, you can select a credit card of your preference and/or your Paracard as the payment type. In addition to the cards, the account you previously defined to the CepBank system from CepBank settings can also be used for GarantiPay. If you want to change your defined card or accounts, you may do so under CepBank Change/Cancellation.

• Under the CepBank Activity Tracking section, you can see and track all transactions and shopping activities where you used CepBank.
  

What are we doing?

The security of your financial transactions performed via CepBank, as well as your personal information stored in our app, is as important to us as it is to you. To provide the highest possible level of confidentiality to you in your CepBank transactions, we constantly follow the newest and most developed security measures and strive to offer efficient security solutions.

What should you do?

Please be reminded that your actions, in addition to our practices, play an important role in ensuring your security:

• Keep your personal private information secret, both on the internet and in real life.

• Use complicated passwords to make it harder to guess your CepBank PIN.

• Protect your computer and mobile phone against viruses and similar malware.

• Use only the computers and mobile phones you trust in order to prevent personal information theft.

• Make sure you are using the latest versions of the web browsers.
  

Frequently Asked Questions

We thought the following question from our "Help and Advice" section might be useful to you.

What should I do if I forget my CepBank PIN?

You can change your CepBank PIN under the CepBank menu in Garanti BBVA Internet Banking.