Help & Advice

How can I make payments for my supplementary card?

The supplementary cards, except the Shop&Miles Visa Card, linked to our bank’s credit cards are processed separately from the main card. Therefore you have to make  separate payments for the supplementary card.
The purchases of the supplementary cards that are linked to the Shop&Miles Visa Card are transferred to the main card. Therefore no separate payments are needed for the supplementary card.

  1. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

  2. What is the notification fee?

    SMS and mail notifications are sent to inform you regarding your debt and the payment due date, and a fee of TL 1,25 is charged for each notification.

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Telephone Banking:444 0 333 Garanti BBVA Customer Communication Center